-All MISIOO products are produced at the factory in Poland. Any products manufactured in China are counterfeits. -MISIOO actively fights against counterfeits. We guarantee the origin and authenticity of all products presented on this site.

Yes it's safe. All our ballpit fabrics are tested and certified in accordance with Oeko-Tex Standard 100, which are free of health hazards and allergens.

1.Remove the cover. 2.Put the cover in a washing net. 3.Wash it with hot water of 40 degrees or less and use a mild detergent that does not contain bleach and wash separately from other laundry. Do not use the dryer. 4.Install the cover only when it is completely dry

Please send us an email to info.misioohk@gmail.com with the order information.

You are welcome to order additional balls in different colors. You can email us at info@misioohk.com for color availability. Please make a note on the requested colors after you have placed the order of additional balls.

Yes. Our ballpits and playmats come in different sizes, and they may not be all displayed on the website. Please email us for details if you are interested in different sizes.